Payment Methods

Returns & Refunds

At Handcrafted Gifts, every item is handmade with care. Because of the delicate and custom nature of our products, we offer a simple and fair return policy.

Returns

Items may be returned within 7 days of delivery.
Items must be unused, in original condition, and in original packaging.
Buyer is responsible for return shipping costs.

Non-Returnable Items

Custom-made items
Personalized items
Sale items
Digital products

These cannot be returned or refunded.

Refunds

Once your return is received and inspected, we will notify you by email.
Approved refunds will be issued to your original payment method within 3–7 business days.

Exchanges

We accept exchanges for damaged or defective items only.
Please contact us within 48 hours of delivery with photos.

Order Cancellations

Orders can be cancelled within 12 hours of purchase.
After that, items may already be in production or shipping.

Need Help?

If you have questions about returns or refunds, please contact us anytime through our Contact Page.

Privacy & Safety

Your privacy matters to us. Handcrafted Gifts is committed to protecting your personal information.

Information We Collect

We may collect:

Name
Email address
Shipping address
Payment information (securely processed through Wix and never stored by us)

How Your Information Is Used

Your information is used only for:

Processing orders
Shipping items
Providing customer support
Sending updates if you subscribe

We never sell, share, or trade your information.

Data Security

All payments are processed through secure, encrypted Wix payment partners.
Your information is stored safely within Wix’s encrypted systems.

Children’s Privacy

Our products are not intended for children under the age of 13 without adult supervision. We do not knowingly collect information from minors.

Contact

If you have any privacy questions, contact us through our Contact Page.

Wholesale Inquiries

Interested in carrying Handcrafted Gifts in your shop?
We offer wholesale options for select handmade items.

Please contact us with:

Your business name
Location
Items you’re interested in
Estimated quantity

We will respond within 1–3 business days.

Payment Methods

We offer secure and convenient payment options to make your shopping experience easy and safe.

Accepted Payments

Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay / Google Pay
Shop Pay

Secure Payments

All transactions are encrypted and processed through trusted, secure payment gateways.
We never store your payment information.

Sales Tax

Sales tax is calculated automatically based on your shipping address and applicable state laws.